Three categories of potentials

  • Turn potential: Able to do the work at the next level in three to five years or sooner (usually for tech this should be 1-3 years)
  • Growth potential: Able to do the bigger jobs at the same level in the near term
  • Mastery potential: Able to do the same kind of jobs currently being done, only better

Seven dimensions to measure performance

  • Operating results (cost, profit)
  • Customer results (acquisition, retention, penetration, satisfaction)
  • Leadership results (setting direction, communicating, developing people, setting standards)
  • Management results (control, quality, timeliness)
  • Relationships (working relationships, team play, internal and external, business and government)
  • Social responsibility (doing right by the community, governments and environment)
  • Individual technical competence (those parts of work only you should do)

Three categories of performance

  • Exceptional performance: Constant exceeding
  • Full performance: Constantly meet
  • Not yet full performance: Below standard

performance four steps progress

Full performance transitions

Leadership development matrix

  • Legend
    • Dark green: Super star. The last person to let go
    • Light green: Valuable resource. Either showing high potential or exceptional performance
    • Light Sky Blue: Key stone. Main contributors of the org/team and need to be recognized and appreciated
    • Yellow: A question mark. Need attention on either performance and/or potential. If people leaving, it’s okay
    • Red: An exclamation mark. Need extra attention from manager and need to improve immediately. Otherwise, need to let go or be demoted

The leadership development matrix

  • Transitions among different boxes

Transitions among boxes